Shipping and fulfilment
Two product lines, two fulfilment models.
The site makes the operational difference explicit so customers do not confuse locally fulfilled confections with slower bespoke glass commissions. This distinction is central to trust and conversion.
Confections / UK fulfilment
Shorter lead time, gift-commerce logic
- — Intended to ship from a UK warehouse
- — Better suited for gifting, repeat purchase, and seasonal demand
- — Requires final dispatch SLA, rates, and shipping zones from you
- — Needs tax and delivery promise wording before launch
Bespoke glass / China production
Longer lead time, commission logic
- — Made to order in China after manual review
- — Requires production time, shipping time, and packaging policy
- — Needs breakage, remake, and customs wording
- — May use deposit-first payment rather than standard full checkout