Launch-stage questions, answered directly.
This page is intentionally practical. It explains how the two product lines differ, what is already ready, and what still depends on live authorization or operating details.
Why are sweets and glass portraits in the same brand?
Because both lines are positioned as crafted gifts shaped by patience, memory, and Eastern making traditions. One is edible and shareable; the other is lasting and personal.
How are confection orders fulfilled?
Confection orders are intended for UK-local fulfilment from a UK warehouse, with shorter delivery times than the bespoke glass line.
How does the glass commission process work?
Clients submit a photo, receive manual review and confirmation, then the work is crafted by hand in China before being shipped to the UK or Europe.
Do you already support live payments and checkout?
The site structure is ready. Final payment activation depends on payment-channel authorization and fulfilment setup.
What materials are still needed?
Founder portraits, real product photography, packaging shots, workshop imagery, final prices, and fulfilment details are the key missing inputs.